Important Update for Importers: The Transition to Electronic Refunds by CBP
Starting February 6, 2026, the U.S. Customs and Border Protection (CBP) agency will be moving entirely to electronic refunds for all eligible parties. This change applies to a wide range of stakeholders including importers, brokers, sureties, service providers, carriers, and foreign trade zone operators, among others. If you fall into one of these categories, it’s essential that you prepare to ensure that your refund process remains uninterrupted.
As an importer, this change is significant—no longer will refunds be issued via check. Instead, all refunds will be processed electronically, which streamlines the entire process. Here’s everything you need to know to ensure you’re ready for this new procedure.
Why is CBP Making the Switch to Electronic Refunds?
The shift to electronic refunds offers a number of advantages for both importers and CBP. For one, electronic refunds are faster, safer, and less expensive than paper checks. Once the refund is processed, you can expect it to be deposited into your designated U.S. bank account within one to two business days. In contrast, refunds issued by check can take several days, especially with mail delays or issues like misdelivery or fraud.
What Do You Need to Do?
If you’re already enrolled in the ACH Refund program, you don’t need to worry—your refunds will continue to be processed electronically without interruption. However, if you’re not yet enrolled, here are the steps you need to take to ensure you’re ready for February 6, 2026:
1. Set Up an ACE Portal Account
If you don’t already have an ACE Portal account, you’ll need to create one. This is where you’ll submit your application for the ACH Refund program. The process is relatively straightforward—simply go to the ACE Portal and follow the instructions to set up your account. Link to instructions on how to set up your ACE portal account:
Automated ACE Portal Account Application
2. Complete the ACH Refund Application
Once you have an ACE Portal account, you will need to complete the ACH Refund application under the “ACH Refund Authorization” tab. This will require you to provide your designated U.S. bank account information.
3. Provide U.S. Bank Account Information
It’s important to note that CBP will only issue refunds to U.S. bank accounts. Whether the refund is going to you or a third party, you must provide accurate U.S. bank account details for the ACH transfer to be completed successfully.
What Happens if You Don’t Complete the ACH Refund Application?
If you don’t provide the required banking information, your refund will be rejected. In such cases, CBP will not accrue interest on rejected refunds under 19 U.S.C. 1505(d). If this happens, you’ll need to complete the ACH Refund application and notify CBP’s Refunds Team at frn-achrefundsupport@cbp.dhs.gov to request that the refund be issued electronically once the application is approved.
Take Action
Take the time now to get your ACH Refund application submitted, and avoid any disruptions in your refund processing. If you have any questions or need assistance with the application process, don’t hesitate to reach out to your Schayer representative or CBP’s Refunds Team.
By preparing now, you’ll ensure that your business stays on track and that your refunds continue to be issued quickly and securely once the new rule goes into effect.
Please contact your Schayer team of experts if you have any questions or need further assistance.
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